the room could use a new coat of paint. but we loved the indoor pool, the breakfast had fresh waffles, and the staff made sure we had plenty of towels!

This place suits me perfectly, offering great amenities like free wi-fi, 24-hour reception, and an indoor pool. I still remember how the staff helped me with a cold drink during the heat on my first stay. Highly recommended!

proximity to Ferris, available laundry services, heated pool

Cleanliness in common areas has room for improvement!!! The carpet and furnishings felt dated and worn!!! Additionally, noise disturbances from neighboring rooms made for uncomfortable nights!!!

All fine, but cleanliness issues

The indoor pool was a joy for the kids—so refreshing! 👍 Clean room, but we wished for better pillows. Overall, decent stay!

I enjoyed my stay at Super 8 in Big Rapids. The indoor pool and friendly staff created a cute atmosphere. I did notice some areas needed a facelift, but the overall experience was good, especially for a road trip enthusiast like myself.

Nice breakfast spread with a waffle maker, cold cereals, bagels, and yogurt. The location is conveniently close to local amenities, making it easy to access everything you need.

The room had a noticeable odor when the heat ran, which made for a less than pleasant environment. I noticed grime on frequently touched areas like towel racks and door latches, which is not ideal. The chair in the room was in poor condition, and I felt uncomfortable sitting on it. Cleaning could use some improvement, especially the coffee pot and the mini fridge, which had crumb debris. The breakfast selection left much to be desired, lacking in hot options and variety, while the coffee quality was also subpar. Lastly, the absence of accessible rooms on the second floor raised some concerns about accommodations for guests with mobility issues.

My stay was so much better than my last visit in big rapids. The room was clean and the staff was super friendly I really appreciated the nice amenities like the indoor pool and comfy beds.

the breakfast area was a bit small.

great value for families seeking clean rooms with friendly staff

Friendly staff, clean room. Loved the indoor pool!

My children wished for a larger pool area. Having more space for families would enhance the experience.

Comfortable stay with great staff

I enjoyed my stay overall. the indoor pool was a nice surprise and the staff were helpful and friendly. The room was clean and equipped with the necessary amenities. However, the breakfast options were quite limited, lacking in variety for those with dietary restrictions.

I really liked the indoor pool. It was a good size, warm, and not overly chlorinated. The staff at the front desk were friendly and helped me with a late check-in, making it an easy process. The room was clean and had a mini fridge and microwave, which was convenient. The bed was comfortable enough, but the pillows were lumpy and not great for sleeping. Now, the breakfast didn’t impress me much. Choices were limited to cold cereals and pre-packaged muffins. I expected a bit more variety. I could hear noise from the hallway quite easily, which was a bit distracting at times. Also, I’d say the showerhead could use an upgrade. it felt low for my height. While my stay was decent, I think they could enhance the breakfast options and tackle some of the issues with the noise for a better experience.